At waterextractionnow.net ("Water Extraction Now", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://waterextractionnow.net/ or call our toll-free emergency response phone numbers.
1. Referral Platform & Independent Contractor Notice
waterextractionnow.net operates as a free consumer referral service. We do not directly provide water extraction or structural restoration services. When you place a phone call through our website, you are connected with an independent third-party restoration contractor or dispatch provider operating in your service area.
It is the consumer's sole responsibility to verify that the independent local contractor maintains proper licensing, bonding, and insurance required by your state or municipality before hiring them for services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Telephone Call Information: When you call our telephone numbers (e.g., 844-833-1325), we and our call-tracking partners may collect your phone number, caller ID data, location (based on area code), time/date of call, call duration, and call recordings.
- Automated Device Data: When you access our website, our servers automatically record standard browser data, including your IP address, browser type, operating system, referring URLs, pages viewed, and device parameters.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and analytical tools (such as Google Analytics) to improve user experience and monitor site performance.
3. Call Recording and Monitoring Disclosure
PLEASE NOTE: Any phone calls placed to our published dispatch numbers may be recorded or monitored for quality assurance, compliance monitoring, and customer service evaluation purposes. By calling our phone numbers, you explicitly consent to the recording and monitoring of the conversation.
4. How We Use Your Information
We use the information collected primarily to facilitate emergency services, including:
- Routing your incoming phone calls to active, certified local restoration providers in your geographic ZIP code.
- Verifying campaign performance and call routing accuracy with advertising networks (e.g., Marketcall).
- Monitoring call quality and service compliance.
- Maintaining technical functionality and security of our website.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for independent marketing purposes. We may share information under the following limited circumstances:
- Service Providers & Contractors: We share call metadata and route calls to local independent restoration contractors who fulfill emergency service requests.
- Call Tracking & Network Partners: We work with call attribution networks (such as Marketcall) to measure advertising efficiency and verify call activity.
- Legal Requirements: We may disclose information if required to do so by law, court order, or governmental regulation.
6. SMS / TCPA Text Messaging Consent
If you submit your telephone number to us via phone or online communication, you expressly consent to receive transactional communications or status updates via phone or SMS text messaging from us or our local fulfillment contractors. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying "STOP".
7. Cookies and Opt-Out Options
Most web browsers are set to accept cookies by default. You can modify your browser settings to remove or reject cookies. Please note that disabling cookies may affect the availability and functionality of certain site features.
8. Third-Party Web Links
Our website contains links to internal service area pages and external resources. We are not responsible for the privacy practices or content of third-party websites.
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us via phone or mail:
Water Extraction Now
Toll-Free Dispatch: (844) 833-1325
Website: https://waterextractionnow.net/